Government (Local Municipality)

A large municipal administration overseeing over 800 civil servants faced difficulties in ensuring consistent delivery of mandatory training across departments. Outdated training records, manual tracking, and poor visibility into compliance progress created risks of regulatory gaps and inefficiencies. Solurius LMS became the turning point in modernizing public sector training.

The Goal

The city government aimed to implement a scalable and transparent compliance training program that would:

• Guarantee 100% completion of mandatory training across all civil servants.

• Simplify onboarding with structured, role-specific training paths.

• Reduce administrative overhead by automating tracking and reporting.

• Strengthen cybersecurity awareness to protect sensitive citizen data.

Problem

The administration relied on outdated spreadsheets and paper records. Training completion rates were inconsistent, making it difficult to prove audit readiness. Civil servants in different departments received uneven onboarding, leading to knowledge gaps. Managers spent excessive time managing manual records instead of focusing on public services.

Solution

Solurius LMS was introduced to automate training delivery and compliance monitoring. The solution included:

• Automated Training Assignments: Role-based modules for HR, IT, and public service staff.

• Centralized Compliance Dashboard: Real-time monitoring for department heads.

• Certification Tracking: Ensured readiness for audits and inspections.

• Cybersecurity Awareness Simulations: Strengthened the workforce against phishing and social engineering risks.

This ensured that training was not only completed but also tracked, documented, and auditable.

Implementation

Deployment began in HR and IT departments, where compliance demands were highest, then expanded to all municipal services. Role-specific learning paths made onboarding faster and more consistent. Managers quickly adapted to the platform, benefiting from real-time visibility.

Evolution

Over time, the initiative grew into a fully integrated learning ecosystem:

• Automated Renewal Reminders: Civil servants were notified of upcoming certification deadlines.

• Data-Driven Analytics: Identified departments with lower compliance performance.

• Continuous Learning Modules: Short, scenario-based training reinforced knowledge and improved service quality.

Results

• 95% completion rate of mandatory training within deadlines.

• 50% faster onboarding for new civil servants.

• 65% reduction in administrative workload for managers.

• Stronger cybersecurity posture across departments.

Recommendation

“Moving from paperwork to progress was a game-changer. With Solurius LMS, we modernized how we train and report. Compliance is now seamless, measurable, and sustainable.”