Last updated: July 2025
Solurius LMS and its affiliated Security Awareness Training (SAT) services (“Solurius”, “we”, or “us”) are committed to protecting the privacy and personal data of all users, including learners, educators, and organizations. This privacy notice explains how we collect, use, disclose, and safeguard your information across our platforms, and outlines your rights and choices under global privacy regulations.
What is Personal Data?
‘Personal data’ refers to any information that identifies or can be used to identify a natural person. This may include:
Name, email, and contact details
User ID, IP address, and device identifiers
Location data and cookies
Profile images or uploaded documents
Learning progress, training results, and certifications
Why We Collect Your Data
We collect and process your data to:
Provide and personalize access to our LMS and SAT content
Track learning progress and generate performance reports
Respond to support requests and feedback
Comply with legal obligations
Improve system security and functionality
Send important platform updates or announcements
Special Categories of Data
Solurius may process limited special category data, such as:
Profile pictures (facial images)
Health information for employees, if applicable
Any voluntarily disclosed sensitive data within the platform (e.g., forums)
How We Collect Personal Data
We collect data directly from you when you:
Register a user or admin account
Access LMS/SAT courses and training
Submit forms, feedback, or participate in evaluations
Join webinars or live sessions
Use integrations (e.g., video conferencing tools, SSO)
Contact support or submit a complaint
Upload documents or post content
Third-Party Sharing
We do not sell personal data. However, we may share your information with third parties for service functionality, such as:
Cloud hosting providers
Learning analytics tools
Video conferencing integrations
Email notification systems
All third parties are contractually bound via Data Processing Agreements (DPAs) and must comply with data protection laws.
How We Store and Protect Data
Solurius implements physical, technical, and organizational safeguards:
Encrypted data storage and transmission
Role-based access controls
Regular backups and vulnerability assessments
Secure data centers and cloud environments
We retain data only as long as necessary for its purpose or as required by law. Retention periods vary based on user role, contract type, and jurisdiction.
User Rights
You have the following rights regarding your personal data:
Access your data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority
To exercise these rights, email [email protected]. Where Solurius acts as a data processor on behalf of your organization, please contact your Data Controller.
Children’s Data
Solurius does not knowingly collect personal data from children under 16 without parental or institutional consent. If you believe we hold data about a minor in error, contact us to request removal.
Verification
Before fulfilling data-related requests, we may require verification via your logged-in account or official ID (e.g., passport or government-issued ID).
Marketing
Solurius does not engage in unsolicited marketing. Any promotional communication will be based on explicit user consent and may be unsubscribed at any time. We do not sell or trade personal data.
Cross-Border Data Transfers
Solurius may transfer data outside of the EEA under legally approved mechanisms, including:
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs), where applicable
Data Breach Notification
In case of a personal data breach, Solurius will notify affected users and relevant authorities without undue delay, in compliance with applicable laws.
Other Websites
Our platform may include links to third-party websites or services. Solurius is not responsible for the content or privacy practices of these sites. Please refer to their individual privacy policies.
Updates to This Policy
We may update this Privacy Notice in response to changes in:
Legal requirements
Product features
Community or user feedback
You will be notified of significant changes via platform notification or email. Please review this notice regularly.
Last Updated: July 2025
Contact Us
If you have questions about this Privacy Notice, please contact:
Solurius Security & Learning Team